Terms & Conditions


Welcome to Velina Rose. By accessing and using our website, you agree to comply with the following Terms & Conditions.

General

  • By placing an order on our website, you confirm that you are at least 18 years of age or have permission from a parent or guardian.

  • We reserve the right to update, modify, or discontinue any product, service, or part of the website without prior notice.

Products & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate.

  • Prices are subject to change without notice.

  • Product colors may vary slightly due to screen settings and photography.

Orders

  • All orders are subject to availability and confirmation.

  • We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraudulent activity.

  • Customers are responsible for providing accurate shipping and contact information.

Shipping & Delivery

  • We offer delivery across Pakistan.

  • Delivery times are estimates and may vary depending on location and courier services.

  • Velina Rose is not responsible for delays caused by courier companies, weather conditions, or other circumstances beyond our control.

Returns & Exchanges

  • Returns and exchanges are subject to our Refund & Exchange Policy.

  • Products must meet the eligibility requirements stated in that policy.

Privacy

  • Your personal information is handled according to our Privacy Policy.

  • We are committed to protecting your privacy and maintaining the security of your information.

Intellectual Property

  • All website content, including images, logos, text, graphics, and designs, is the property of Velina Rose and may not be copied, reproduced, or used without permission.

Limitation of Liability

  • Velina Rose shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • Our maximum liability shall not exceed the amount paid for the purchased product.

Changes to Terms

  • We reserve the right to modify these Terms & Conditions at any time.

  • Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact Us

For any questions regarding these Terms & Conditions, please contact us through the WhatsApp support available on our website.