Terms & Conditions
Welcome to Velina Rose. By accessing and using our website, you agree to comply with the following Terms & Conditions.
General
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By placing an order on our website, you confirm that you are at least 18 years of age or have permission from a parent or guardian.
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We reserve the right to update, modify, or discontinue any product, service, or part of the website without prior notice.
Products & Pricing
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We strive to ensure that all product descriptions, images, and prices are accurate.
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Prices are subject to change without notice.
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Product colors may vary slightly due to screen settings and photography.
Orders
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All orders are subject to availability and confirmation.
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We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraudulent activity.
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Customers are responsible for providing accurate shipping and contact information.
Shipping & Delivery
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We offer delivery across Pakistan.
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Delivery times are estimates and may vary depending on location and courier services.
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Velina Rose is not responsible for delays caused by courier companies, weather conditions, or other circumstances beyond our control.
Returns & Exchanges
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Returns and exchanges are subject to our Refund & Exchange Policy.
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Products must meet the eligibility requirements stated in that policy.
Privacy
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Your personal information is handled according to our Privacy Policy.
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We are committed to protecting your privacy and maintaining the security of your information.
Intellectual Property
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All website content, including images, logos, text, graphics, and designs, is the property of Velina Rose and may not be copied, reproduced, or used without permission.
Limitation of Liability
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Velina Rose shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
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Our maximum liability shall not exceed the amount paid for the purchased product.
Changes to Terms
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We reserve the right to modify these Terms & Conditions at any time.
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Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact Us
For any questions regarding these Terms & Conditions, please contact us through the WhatsApp support available on our website.