At Velina Rose, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you place an order, contact us, or use our website, we may collect:

• Name
• Phone number
• Email address
• Shipping and billing address
• Order details
• Payment information (processed securely through payment providers)

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order updates and notifications
• Improve our products and services
• Prevent fraud and unauthorized activities

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers such as shipping companies, payment processors, and website service providers when necessary to fulfill your order.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze website traffic.

Marketing Communications

If you subscribe to our newsletter or promotional messages, you may receive updates about new products and offers. You can unsubscribe at any time.

Discreet Packaging

All orders are shipped in discreet packaging to protect your privacy.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.